Right of Withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods.

To exercise the right of withdrawal, you must inform us — Jan Pleitner, Am Markt 4, 25840 Friedrichstadt, Germany, e-mail info@janpleitner.de — of your decision to withdraw from this contract by an unambiguous statement (e.g. a letter sent by post or an e-mail). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient to send your communication before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in no event will you incur fees as a result. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earliest.

You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Jan Pleitner, Am Markt 4, 25840 Friedrichstadt, Germany, e-mail: info@janpleitner.de

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*): ____
Ordered on (*)/received on (*): ____
Name of consumer(s): ____
Address of consumer(s): ____
Signature of consumer(s) (only if this form is notified on paper): ____
Date: ____

(*) Delete as appropriate.

The German version of this withdrawal policy is authoritative.